Flight Attendant | American Airlines Jobs in Providence, RI, USA

Website American Airlines

American Airlines serves the travel needs of our customers, both domestically and abroad as we care for people on life’s journey. We are looking for individuals who are reliable, resilient, customer focused, and professional. Listening, taking initiative, and making a difference, our Flight Attendants are champions for an elevated customer experience. They deliver the best service as ambassadors in the skies and are dedicated to caring for the thousands of people who choose to fly with us.

What you’ll do:

  • Set a high standard and provide remarkable in-flight service
  • Work independently and as part of a team without supervision
  • Think independently while still being part of a collaborative team
  • Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft
  • Ensure the safety and comfort of our customers
  • Respond to a variety of emergency and non-emergency situations
  • Follow applicable regulations and work rules
  • Able to turn challenges into solutions or alternatives
  • Must be able to speak English fluently and be able to understand instructions in English.

Requirements:

  • A high school diploma or GED equivalent required
  • Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined amount of years.
  • Must be at least 20 years of age
  • Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs
  • College education or two years of customer service experience preferred
  • Must be able to make announcements, give emergency orders, and communicate in the English language
  • Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base
  • Must possess the legal right to travel unrestricted to/from all states and countries that are served by American Airlines
  • Travel documents must remain valid throughout all phases of training and employment
  • Must have the legal right to work in the United States

Physical Demands, Expectations, and Working Conditions:

  • Position requires some physical exertion, such as pulling, pushing, reaching, bending, walking, and lifting
  • Varying work schedules that include evenings and weekends
  • Skilled in handling difficult situations, problem-solving, complaint resolution, and conflict de-escalation.
  • Airport ramp operations are noisy and can be hazardous without due caution
  • Extensive travel, must be able to spend consecutive nights away from home and endure all climates
  • Excellent communication and interpersonal skills; provide friendly reception to all customers
  • Long periods of standing and speaking